Library trick or treat – your feedback
Thank you to everyone who left a comment on our Halloween feedback board! In total there were 124 post-its!
This feedback tells us that it is crucially important for you to have food and drink available in the Library while you are studying (and in particular that you appreciate the fizzy water, which is available in the Library cafe, by the vending machines and is FREE :)); that comfort and facilities in the space you work in affect how you feel; and that you appreciate the support and friendliness of staff.
Here are the comments listed in order of popularity:
Food and drink: 18 comments
Including 5 comments about fizzy water
Facilities and comfort: 17 comments
Friendly staff: 13 comments
Other (general comments we couldn’t categorise and some meant just for special people!): 13 comments
Calls for more collaboration space and more space in general: 11 comments
Temperature: 10 comments
Books and resources: 10 comments
IT: 9 comments – these have been passed on to IT Services.
Open for longer: 8 comments
Noise: 4 comments
Night bus: 4 comments – these have been passed on to Student Services.
Social and non-academic enjoyment of the Library: 4 comments
Suggestions: 3 comments
Thank you again for taking part. We appreciate your feedback and make changes where we can to ensure the Library service works for you.
If you would like to know more, email: firstname.lastname@example.org