Library trick or treat – your feedback

Elizabeth Andrews
Friday 22 November 2019

Orange and green post-it notes covering the feedback board

Thank you to everyone who left a comment on our Halloween feedback board! In total there were 124 post-its!

This feedback tells us that it is crucially important for you to have food and drink available in the Library while you are studying (and in particular that you appreciate the fizzy water, which is available in the Library cafe, by the vending machines and is FREE :)); that comfort and facilities in the space you work in affect how you feel; and that you appreciate the support and friendliness of staff.

Here are the comments listed in order of popularity:

Food and drink: 18 comments

Post it notes with comments about food and drink

Including 5 comments about fizzy water

Post it notes with comments about fizzy water

Facilities and comfort: 17 comments

Post it notes with comments about it seating, lighting, chargers etc

Friendly staff: 13 comments

Post it notes with comments about friendly staff

Other (general comments we couldn’t categorise and some meant just for special people!): 13 comments

Post it notes about general topics

Calls for more collaboration space and more space in general: 11 comments

Post it notes with comments about space

Temperature: 10 comments

Post it notes with comments about it being too hot or too cold

Books and resources: 10 comments

Post it notes with comments about books and resources

IT: 9 comments – these have been passed on to IT Services.

 

Open for longer: 8 comments

Post it notes with comments about longer opening

 

Noise: 4 comments

Post it notes with comments about noise

Night bus: 4 comments – these have been passed on to Student Services.

 

Social and non-academic enjoyment of the Library: 4 comments

Post it notes with comments about non-academic themes such as friends

 

Suggestions: 3 comments

Post it notes with suggestions such as dogs in the library

 

Thank you again for taking part. We appreciate your feedback and make changes where we can to ensure the Library service works for you.

If you would like to know more, email: [email protected]

 

 

 

 

 

Related topics


Leave a reply

By using this form you agree with the storage and handling of your data by this website.